Coronavirus (COVID-19) update 1st April 2021 – We have all been living with COVID-19 restrictions for over a year now and whilst UK now has a roadmap out of lockdown, cases continue to rise in a third wave across Europe and the rest of the world.
At NAAFI our focus remains on keeping everyone safe while they are visiting our outlets or are recipients of our services. As the situation continues to evolve we will continue to work with each host country and maintaining a close action plan with local Command to ensure that our services are prioritised for those that need them the most.
Safety for everyone
Our support employees are working from home where possible - however this is clearly not an option for the vast majority of our employees serving in retail, catering, leisure, cleaning and on-board Naval ships. In order to protect our key workers, who remain in customer facing roles we, have implemented multiple controls. These controls also protect the health of our customers and those visiting our outlets.
Due to our geographical spread, our CV-19 controls vary by location and we ask all visitors to our sites to follow the appropriate CV-19 preventative measures as directed on site to protect themselves and others. These preventative measures may include the following:
Social distancing to minimise the risk of infection for both our customers and employees.
One-way systems in our smaller outlets to support the social distancing rules.
Card and contactless payments are encouraged in all locations to reduce cash handling.
Strict hygiene routines and regular cleaning daily cleaning is in place.
Hand sanitiser or hand washing stations are in place at all entrances and exits.
We are directly engaged with local Command groups on a regular basis, as well as providing regular updates to our customers on our local social media. We are grateful to our customers around the world for their continued support during this period.
We would like to thank all our NAAFI teams who are working tirelessly to maintain service to the Armed Forces wherever they need us, whether that is on board HM Ships or in far off locations such as Ascension Island, Falklands Islands, Gibraltar or Brunei. We would like to reassure our customers that we will continue to do our best so that the Armed Forces can continue to do what they do best.
Your NAAFI team