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NAAFISupporting the British Armeed Forces; past, present and future

Profiles...

 
Brian Bell, Brian Bell - Contracts Administrator.
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Brian Bell - Contracts Technical Advisor

 

In 2009, I moved from Bergen-Hohne to JHQ for personal reasons, where I was the Casualty Reporting and Tracking Manager for 7 Armoured Brigade. I started working for NAAFI in Cassel’s House; although I continued to work with military personnel of all ranks, I had a different hierarchy and found the initial change in lifestyle tough.  In July 2011, I moved to within the NAAFI Operations Support Office as a Contract Administrator.  This job has a variety of challenges, dealing with Pay As You Dine (PAYD), Cleaning, Chemicals, Gaming, Vending and Coffee from the Contractual perspective.

 

 

In 2009, I moved from Bergen-Hohne to JHQ for personal reasons, where I was the Casualty Reporting and Tracking Manager for 7 Armoured Brigade. I started working for NAAFI in Cassel’s House; although I continued to work with military personnel of all ranks, I had a different hierarchy and found the initial change in lifestyle tough.  In July 2011, I moved to within the NAAFI Operations Support Office as a Contract Administrator.  This job has a variety of challenges, dealing with Pay As You Dine (PAYD), Cleaning, Chemicals, Gaming, Vending and Coffee from the Contractual perspective.  My job involves liaising with various different people, from customers to internal managers, from suppliers to contractors.  I have also supported, from a soft Facilities Management point of view on the Allied Rapid Reaction Corps (ARRC) exercises; this has also been replicated with the French Army and the United Arab Emirates (UAE).  We have also recently completed the Falklands Tender bid, which brought a whole new area of work and experience.

Working with NAAFI, for me is like my previous employments of either a policeman or Casualty Manager, no two days are the same, each day has new challenges and the chance to meet new people.

 

 
Steven Key, Steven Key - Car Sales Executive.
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Steven Key - Car Sales Advisor

 

I am the newest member of the Car Sales Team and am based at the Paderborn branch. As an ex-serviceman having completed 25 years’ service, I am thriving on the opportunities and challenges my new career is offering.

I would describe myself as a highly motivated and competitive chap, who is always seen with a smile on his face as I go about business in my own unique and chirpy way.

I am a self-confessed petrol head, dare I say, mostly of the 2 wheeled variety! I have spent many years racing off road motocross and equally spent just as much time in hospitals, as on the race track nursing my broken bones: He claims it’s all part of the fun…

 

 

I am the newest member of the Car Sales Team and am based at the Paderborn branch. As an ex-serviceman having completed 25 years’ service, I am thriving on the opportunities and challenges my new career is offering.

I would describe myself as a highly motivated and competitive chap, who is always seen with a smile on his face as I go about business in my own unique and chirpy way.

I am a self-confessed petrol head, dare I say, mostly of the 2 wheeled variety! I have spent many years racing off road motocross and equally spent just as much time in hospitals, as on the race track nursing my broken bones: He claims it’s all part of the fun…

I also enjoy sailing, mountain biking, skiing, kayaking, rock climbing and pretty much anything outdoors that offers an adrenaline rush.

On 4 wheels, I enjoy tinkering with older cars that rely on old school mechanical skills and a good imagination to improve looks and performance but that said, I love the healthy competition between modern brands and the effect that it has on the high specification and performance in the ‘brand wars’. My dream car, has for many years, been a BMW M3, but for now my mountain bike and old weary legs will have to suffice, may the dream long continue and one day come true.

On a professional note, I feel that I inject huge energy into my customer service and am very passionate about the relationship I have with my customers. Having sat on the ‘green’ side of the fence for so many years, I understand how unpredictable and frantic service life can be. I use this experience to make new car purchases a relaxed process, with a hint of fun and as easy as possible for the customer.

My final quote to this set of Our People notes: “the transition from DPM to pin stripes has been interesting, challenging but above all, has been fun and seeing the delight on customers faces as they take delivery of their new car very rewarding”.

 

 
Ben Coleman, Ben Coleman - Customer Services Assistant.
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Ben Coleman - Customer Services Supervisor

 

Ben joined NAAFI in June 2009 after a wide and varied career in the Army; he spent his 22 year career, firstly with the RAOC, which then evolved into the RLC. He served in most theatres around the world, where he was initially employed as a Supply Specialist and then went on to what is now the famous Logistition, where he learned and practised all the tricks of the trade.

Since joining NAAFI, Ben has had a variety of jobs and now holds the role of a CSS (Customer Service Supervisor).

 

 

Ben joined NAAFI in June 2009 after a wide and varied career in the Army; he spent his 22 year career, firstly with the RAOC, which then evolved into the RLC. He served in most theatres around the world, where he was initially employed as a Supply Specialist and then went on to what is now the famous Logistition, where he learned and practised all the tricks of the trade.

Since joining NAAFI, Ben has had a variety of jobs and now holds the role of a CSS (Customer Service Supervisor). Initially he was employed as a van driver, a job which he loved, due to the great variety of people and tasks that were part of his daily routine. However as the needs of the business changed, the van had to go, so he was drafted into JB's where he now dwells.

The mixture of hard work within a great team makes for a happy teddy bear and he can always be seen nipping around JB's with a big smile and a spring in his step, especially on Fridays.

In his spare time he enjoys socialising with his friends and watching the football, where he will only too readily enter into conversation about the best team in the world….GLASGOW CELTIC!