Our Purpose
The Armed Forces' most agile and critical Defence capability.
NAAFI's purpose is to enhance UK Defence capability by delivering essential real-life support and services, boosting morale where needed most. Our goal is to be recognised as the Armed Forces' essential and most responsive Defence capability, crucial during both peaceful times and periods of conflict.
Our Pillars
We are guided by our five pillars
Our commitment to supporting Armed Forces communities is underpinned by our five pillars.
These pillars not only direct our daily operations but ensure we remain fully aligned with the needs and values of the military personnel and their families we proudly serve, both at home and across the globe.
Our People are at the heart of everything we do
We are passionate about being sustainability advocates within the Defence industry
Service Quality
We deliver excellent service and ensure quality is at the centre of our operations
Value for Money
We are never more expensive than outsourced contractors
We support those who use our facilities via our four Giving Back mechanisms
