Sustainability, Environmental and Social Responsibility Policy

The Royal NAAFI is committed to minimising our environmental footprint and maximising our positive social impact across our global operations. This policy outlines our environmental, sustainability and social responsibility principles and intentions.

This policy sets out our goals in creating long-term sustainability values for our business, colleagues, communities and our commitment to continuous improvement.

(a) Energy Management

• Implement smart technology to monitor and control energy consumption where we have full control over energy use.
• By 2030, we will reduce our overall energy consumption by 10%.
• Transition to renewable energy sources where possible.
• Transition to an electric or hybrid vehicle fleet where the infrastructure to support this exists.
• Regularly review equipment and replace where possible with newer and more energy efficient alternatives.
• Promote schemes such as cycle to work and car sharing to reduce carbon emissions.
• Promote colleague engagement by running energy efficiency campaigns.

(b) Waste Reduction

• Implement and utilise existing waste management systems, including recycling and composting programs.
• Minimise single-use plastics across all operations.
• Reduce food waste in catering operations by 10% annually.
• Recycle coffee grounds in all locations.

(c) Sustainable Sourcing

• Develop a sustainable procurement policy for all goods and services.
• Prioritise local sourcing and seasonal ingredients for catering operations.
• Seek alternatives to products containing unsustainable palm oil and removing its use entirely by 2030.
• Continue our use of biodegradable, compostable suppliers for worldwide coffee cups.

(d) Water Conservation

• Install water-efficient fixtures and appliances in all facilities.
• Implement water recycling systems where feasible.
• Educate our colleagues to be more aware of water waste in our business and the steps to available to them to help prevent this.

(a) Colleagues

• Ensure robust family-friendly policies exist to promote work-life balance, supporting both physical and mental health and wellbeing.
• Provide health and well-being programs for all staff.
• Ensure fair wages and benefits across all global operations.
• Promote flexible working arrangements

(b) Community Engagement

• Establish partnerships with local organisations to engage with the local community.
• Engage and support local sustainability initiatives.
• Support local economies by prioritising local suppliers and vendors.

(c) Diversity and Inclusion

• Ensure robust equality and diversity policies exist to ensure all our colleagues are treated equitably.
• Implement diversity and inclusion training for all employees.
• Ensure equality of opportunity and pay equity exists across all operations.

(d) Human Rights

• Adhere to the United Nations Guiding Principles on Business and Human Rights.
• Conduct regular human rights impact assessments across our supply chain.
• Implement a zero-tolerance policy for modern slavery, trafficking and forced labour.

Leadership and Accountability

• Establish a Sustainability Committee led by senior management.
• Provide education for all colleagues on minimising energy use and wastage.

Reporting and Transparency

• Publish an annual sustainability report following global reporting standards.
• Conduct regular environmental and social impact assessments.
• Engage with stakeholders to gather feedback and improve our practices.

Continuous Improvement

• Set annual targets for environmental and social performance.
• Regularly review and update this policy to reflect best practices and emerging issues.
• Invest in innovation and technology to drive sustainability across all operations.
• We will work diligently to not only meet, exceed these commitments.